Answers to what farmers ask most, plus how to reach us for anything else.
Sign up, choose a package, and submit your payment reference. An owner reviews and approves it — usually the same day.
Once approved, head to your dashboard and open Module 1 under the Learning Academy — no setup required.
Add your facility details from your dashboard before creating your first batch — this is where all your batches and sensors will live.
Sensors send readings over HTTP or MQTT. Generate a device token from your facility settings to authenticate them.
Usually the same day. You'll be able to sign in and see your account status either way while you wait.
Yes, anytime from your dashboard. The new package takes effect once that subscription is approved.
Access to that package's features pauses until you renew. Your data isn't deleted.
Contact us using the details below and we'll help you regain access.
For anything not covered here, contact the team through your account once signed in, or reach out to whoever set up your access.